Our Response to COVID-19
Hospital systems are using digital health tools in the following ways:
Supporting telehealth visits
Helping patients prepare for their visit
Most systems are experiencing a massive spike in telehealth visits, and we are powering patient education on getting setup for these visits and troubleshoot technical issues. From idea to go-live in four days.
Remote patient monitoring
Keeping track of symptomatic, but not severe, patients quarantined at home
Two health systems are using a care pathway solution to immediately enroll patients who are symptomatic into a remote monitoring pathway so that even though they are quarantined at home, they have the ability to be monitored in real time by a virtual nursing team. This went from an idea to go-live in seven days.
Supporting in-person visits
Providing COVID-19 information in advance
One system is responding to every single scheduled visit with COVID-19 specific information, which can be changed depending on the demographics of the patient and reason for the visit.
Making tools for anxiety, stress and depression easily available
There's currently a massive influx of patients that are stressed, anxious, or depressed, and no facilities to treat them in traditional settings. One system is rolling out a digital mental health tool across three states. From idea to go-live in 14 days.